Last updated: 15th Oct 2025

At Lojak, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our brand.

1. Information We Collect

We collect information to provide a seamless and personalized experience. This may include:

• Personal details: such as your name, email address, phone number, and shipping address when you make a purchase or sign up for our newsletter.
  
• Payment information: processed securely through our payment gateway; we never store your card details.
  
• Website usage data: including IP address, browser type, device information, and browsing activity for analytics and performance optimization.
  
• Cookies: small data files used to enhance your browsing experience, remember preferences, and display relevant content.
  

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
  
• Provide customer support and respond to inquiries.
  
• Send updates, new collection launches, and brand stories (only if you’ve subscribed).
  
• Improve our website, products, and services through analytics and feedback.
  
• Comply with legal obligations and prevent fraudulent activity.
  

3. Sharing of Information

We respect your privacy and never sell your data.

We may share limited information with:

• Trusted partners: such as payment processors, shipping companies, and analytics providers, solely to complete your order or improve our services.
  
• Legal authorities: if required by law or to protect our rights and safety.
  

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. All payment transactions are encrypted, and our website operates under a secure SSL connection.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
  
• Withdraw consent for marketing emails at any time using the “unsubscribe” link or by contacting us directly.
  
• Request information on how your data is used and stored.
  

6. Cookies and Tracking

We use cookies to personalize your experience. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.

7. Retention of Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.